Privacy Policy

Last updated:

This Privacy Policy describes how Detoxifyfrcartil, operating at detoxifyfrcartil.world, collects, uses, stores, and protects personal data when you use our mini habit coaching services, purchase coaching plans, or interact with our website. We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is Detoxifyfrcartil, located at 102, Wenlock Studios, Wharf Rd, London N1 7EU, United Kingdom. For any privacy-related enquiries, you may contact us at help@detoxifyfrcartil.world or by telephone at +442080588187.

2. Personal Data We Collect

We collect personal data that you voluntarily provide when engaging with our mini habit coaching services. This may include:

• Identity and contact information such as your full name, email address, telephone number, and postal address
• Coaching-related information including your habit goals, current routines, lifestyle preferences, and progress notes recorded during sessions
• Payment and billing information processed through secure third-party payment providers when you purchase a Starter Habit Session, Six Week Habit Blueprint, or Private Habit Coaching plan
• Communication records including emails, contact form submissions, and messages exchanged with your coach
• Technical data collected automatically when you visit our website, including IP address, browser type, device information, pages visited, and session duration
• Cookie data as described in our Cookies Policy available at detoxifyfrcartil.world/cookies.html

3. How We Use Your Data

We process your personal data for the following purposes related to our mini habit coaching products and services:

• To deliver coaching sessions, create personalised habit blueprints, and provide ongoing support as part of your purchased coaching plan
• To process payments, issue invoices, and manage your account and booking schedule
• To communicate with you regarding session appointments, plan updates, progress reviews, and service-related notifications
• To respond to enquiries submitted through our contact form or direct communication channels
• To improve our coaching methodology, website functionality, and client experience through anonymised analytics
• To comply with legal obligations, resolve disputes, and enforce our Terms of Use
• To send marketing communications about new coaching programmes or resources, only where you have provided explicit consent

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

• Contractual necessity: processing required to fulfil our coaching service agreement with you, including delivering sessions and managing your plan
• Legitimate interests: improving our services, ensuring website security, and communicating about your active coaching engagement
• Consent: where you have explicitly agreed to receive marketing communications or to the use of non-essential cookies
• Legal obligation: where processing is required to comply with applicable laws and regulations in the United Kingdom

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our coaching business, including:

• Payment processors who handle secure transaction processing for coaching plan purchases
• Video conferencing platforms used to deliver online coaching sessions
• Email and communication service providers used to send session confirmations and coaching materials
• Cloud storage providers where coaching notes and client records are securely stored
• Analytics providers that help us understand website usage patterns in anonymised form

All third-party processors are bound by data processing agreements requiring them to protect your data and use it only for the specified purposes. We may also disclose personal data if required by law, court order, or governmental authority.

6. International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office, to maintain an adequate level of data protection consistent with UK GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Coaching session records and habit progress notes are retained for the duration of your active plan plus three years to support continuity if you re-enrol. Payment records are kept for seven years to comply with UK tax and accounting regulations. Contact form submissions are retained for two years unless you request earlier deletion. Analytics data is retained in anonymised form for up to twenty-six months.

8. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

• The right to access a copy of the personal data we hold about you
• The right to rectification of inaccurate or incomplete personal data
• The right to erasure of your personal data where there is no compelling reason for continued processing
• The right to restrict processing of your personal data in certain circumstances
• The right to data portability, receiving your data in a structured, commonly used format
• The right to object to processing based on legitimate interests or for direct marketing purposes
• The right to withdraw consent at any time where processing is based on consent
• The right to lodge a complaint with the Information Commissioner's Office at ico.org.uk

To exercise any of these rights, contact us at help@detoxifyfrcartil.world. We will respond within thirty days of receiving your request.

9. Data Security

Detoxifyfrcartil implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, secure password policies, access controls limiting data access to authorised personnel, and regular security assessments of our systems and third-party providers.

10. Children's Privacy

Our mini habit coaching services are intended for individuals aged eighteen and over. We do not knowingly collect personal data from anyone under eighteen years of age. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our coaching services, legal requirements, or data processing practices. The updated version will be posted on detoxifyfrcartil.world with a revised last updated date. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact Detoxifyfrcartil at 102, Wenlock Studios, Wharf Rd, London N1 7EU, United Kingdom, by phone at +442080588187, or via email at help@detoxifyfrcartil.world.